Betano Online Casino Cookies Policy

At Betano Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them, why we use them, and your rights and choices regarding their use. By continuing to use our website at betano.com, you consent to our use of cookies as described in this policy. We encourage you to read this document carefully so that you understand how we handle your data and browsing information.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used by online platforms, including our Betano Online Casino, to make websites work more efficiently, to remember your preferences, and to provide information to the website operators. Cookies help us deliver a better and more personalised experience every time you visit us.

In addition to cookies, we may also use similar tracking technologies such as web beacons, pixels, and local storage. For the purposes of this policy, we refer to all of these collectively as "cookies."

Types of Cookies We Use

At Betano Casino, we use several categories of cookies, each serving a specific and important function. Below we outline the types of cookies you may encounter when using our platform:

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, services such as betano login, account access, and secure payment processing would not work. We do not require your consent for these cookies, as they are technically necessary for the operation of our platform.

• Session management and betano casino login authentication
• Security and fraud prevention tokens
• Load balancing and server session allocation
• CSRF (Cross-Site Request Forgery) protection tokens

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our betano casino online platform. These cookies collect information about which pages you visit most frequently, how long you spend on each section, and whether you encounter any errors. This data helps us improve the overall quality of the Betano Online Casino experience.

• Page traffic and user journey tracking
• Error reporting and diagnostics
• A/B testing to improve our interface design
• Aggregated statistics on casino betano online usage patterns

Functional Cookies

Our BetanoOnline Casino uses functional cookies to remember choices you make on our website and to provide enhanced, more personalised features. These cookies may remember your language preference, your region (for example, betano uk players vs. other jurisdictions), and your display settings.

• Language and region preferences
• Remembering your preferred currency (GBP, EUR, DKK)
• Saving your betano login credentials if you choose "remember me"
• Personalised game recommendations based on your activity

Targeting and Advertising Cookies

At Betano Online Casino, we may use targeting cookies to deliver relevant promotions and offers — such as our betano welcome bonus, betano bonus code opportunities, and betano free bets — to you across our platform and partner networks. These cookies track your browsing habits to build a profile of your interests so we and our advertising partners can show you relevant content.

• Tracking which betano promo code offers you have viewed or redeemed
• Measuring the effectiveness of our advertising campaigns
• Serving relevant betano casino bonus and betano casino welcome offer advertisements
• Retargeting users who have previously visited our site

Third-Party Cookies

Our platform integrates with a number of third-party services that may also place cookies on your device. These include our game providers such as Playtech, Evolution Gaming, Pragmatic Play, and others, as well as analytics and marketing partners. We at BetanoOnline Casino do not control these third-party cookies and recommend that you review the privacy and cookie policies of these providers separately.

How Long Do Cookies Last?

Cookies used on the Betano Online Casino platform fall into two categories based on their duration:

• Session Cookies: These are temporary cookies that exist only for the duration of your visit. They are deleted automatically when you close your browser. We use session cookies primarily for betano casino login processes and in-session security.
• Persistent Cookies: These cookies remain on your device for a set period of time after your session ends, or until you manually delete them. We use persistent cookies to remember your preferences and to support our betano casino bonus and loyalty programme features, including the Betano Loyalty Club.

Cookies and the Betano App

If you access our services through the betano app — available on iOS and Android — similar tracking technologies may be used within the app environment. The betano casino app uses device identifiers and in-app analytics tools to enhance performance, support betano online betting functionality, and ensure a seamless mobile experience. The same consent principles apply to the betano casino app as to our desktop website.

Your Choices and Cookie Controls

We respect your right to control the cookies placed on your device. At Betano Casino, we provide you with several ways to manage your cookie preferences:

Cookie Consent Banner

When you first visit our website, you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your choices at any time through our cookie settings panel.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, to notify you when a cookie is being set, or to delete cookies already stored on your device. Please note that restricting cookies may affect the functionality of certain features on our Betano Online Casino platform, including betano login and access to your account.

Opt-Out Tools

We also support industry-standard opt-out mechanisms, including those provided by the Digital Advertising Alliance (DAA) and the Interactive Advertising Bureau (IAB). These tools allow you to opt out of interest-based advertising cookies across participating platforms.

Cookies and Responsible Gaming

At Betano Online Casino, we use certain cookies to support our responsible gambling obligations. These include cookies that track session duration, betting patterns, and interactions with our responsible gaming tools. This data helps us identify at-risk behaviour and fulfil our regulatory obligations under the UK Gambling Commission (account no. 39576), the German GGL, and the Danish Spillemyndigheden.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you via a prominent notice on the Betano Online Casino website or through the cookie consent banner. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our use of cookies, or if you wish to exercise your data rights under applicable privacy legislation, please contact us:

• UK: help@betano.co.uk — BV Gaming Limited, Suite 23, Portland House, Glacis Road, Gibraltar GX11 1AA
• DE: kontakt@betano.de — Betkick Sportsbetting Ltd, Pendergardens Business Centre, San Giljan STJ 9023, Malta
• DK: Please use the contact channels available on our Danish platform — Insipia Ltd, Pendergardens Business Centre, San Giljan STJ 9023, Malta

We at BetanoOnline Casino are dedicated to handling your data responsibly and transparently. Your trust is important to us, and we will always strive to keep our cookie practices clear, lawful, and fair.